Rental Car Terms and Conditions

TOC

Chapter 1 General Provisions

Article 1 (Application of Terms and Conditions)

  1. In accordance with these terms and conditions (hereinafter referred to as the "Terms and Conditions") and the bylaws, the Company will lend a rental vehicle (hereinafter referred to as the "Rental Car") to the Renter, and the Renter will rent the same.
  2. Any matters not specified in the terms and conditions and detailed rules shall be governed by law or general practice.
  3. The Company may enter into special agreements to the extent that they do not violate the spirit of the Terms and Conditions and Detailed Regulations, laws and regulations, or general practice. In the event that special agreements are entered into, such special agreements shall take precedence over the Terms and Conditions and Detailed Regulations.
  4. If the Renter designates a driver other than the Renter when concluding the Rental Agreement, the Renter shall inform the Driver of the driver's obligations and matters stipulated in the terms and conditions and detailed regulations and ensure that the Driver complies with them.

Chapter 2 Reservations

Article 2 (Reservation Application)

  1. When renting a car, the Renter must agree to the price list and other terms prescribed by the Company and then make a reservation in accordance with the method prescribed by the Company, clearly indicating in advance the vehicle class, purpose of use, rental start date and time, rental location, rental period, return location, driver, whether or not accessories such as a child seat are required, and other rental conditions (hereinafter referred to as "Rental Conditions").
  2. When the Renter makes a reservation, the Company will, in principle, accept the reservation within the scope of the rental cars it owns and the rental conditions approved by the Company.
  3. In this case, unless otherwise permitted by the Company, the Renter shall pay the reservation application fee specified by the Company.

Article 3 (Changes to reservations)

  1. If the Renter wishes to change the rental conditions, he/she must obtain the consent of the Company.

Article 4 (Cancellation of reservation, etc.)

  1. The Renter and the Company shall enter into a rental agreement for the Rental Car by the rental start date and time set forth in Article 2, Paragraph 1.
  2. The Renter and the Company may cancel the reservation in a manner specified by the Company. If the rental contract (hereinafter referred to as the "Rental Contract") has not been concluded within one hour of the reserved rental start time, the reservation will be considered canceled regardless of the circumstances.
  3. When a reservation is cancelled for reasons of the Renter, the Renter shall pay to the Company a cancellation fee as specified separately by the Company, and upon payment of this cancellation fee, the Company shall return the reservation application fee already received to the Renter.
  4. If a reservation is cancelled for reasons attributable to the Company, the Company will return the reservation application fee already received to the Renter and pay the Company's designated penalty fee.
  5. If the rental agreement is not concluded for reasons other than those in the previous two paragraphs, the reservation will be considered canceled. In this case, the Company will return the reservation application fee already received to the Renter.
  6. Except as provided in this article and the following article, the Renter and the Company shall not make any claims against each other regarding the cancellation of the reservation and the non-conclusion of the Rental Agreement.

Article 5 (Alternative Rental Car)

  1. If the Company is unable to rent a vehicle that meets the conditions reserved by the Renter, such as vehicle class, accessories, smoking or non-smoking status, transmission specifications, etc. (hereinafter referred to as "Conditions"), the Company will immediately notify the Renter to that effect.
  2. In the case of the preceding paragraph, when it is possible for the Company to rent a vehicle other than that under the conditions reserved, notwithstanding paragraphs 4 and 5 of the preceding article, the Company may offer the Renter to rent a vehicle under conditions different from those reserved (hereinafter referred to as an "Alternative Rental Car").
  3. If the Renter accepts the application under the preceding paragraph, the Company shall rent a substitute rental car under the same rental conditions as those at the time of reservation, except for the conditions that were not met. In this case, the Renter shall pay the lower of the rental fee for the substitute rental car or the rental car under the conditions reserved.
  4. If the Renter rejects the application under Paragraph 2, the reservation will be cancelled and the treatment of the reservation application fee etc. shall be governed by Paragraph 5 of the preceding article.

Chapter 3 Rental

Article 6 (Conclusion of Rental Agreement)

  1. The Renter will clearly state the rental conditions, and the Company will clearly state the rental conditions in the terms and conditions, fee schedule, etc., and then a rental agreement will be concluded.
  2. Pursuant to the Basic Notices 2 (10) and (11) (Note 1) issued by the supervisory authorities, in order to enter the driver's name, address, type of driver's license and driver's license number in the rental register (original rental slip) and the rental agreement stipulated in Article 12, or to attach a copy of the driver's license, the Company will request the Renter to present the driver's license of the driver designated by the Renter at the time of concluding the Rental Agreement, and will request the submission of a copy of said license if the Company deems it necessary.
    In this case, if the Renter is the driver, he/she shall present his/her driver's license and, if requested by the Company, shall provide a copy of it; if the Renter and the driver are different, he/she shall have the driver present his/her driver's license and, if requested by the Company, shall have the driver provide a copy of it.
  3. When entering into a rental agreement, the Company may request the Renter to submit identification documents in addition to a driver's license and may take copies of any documents submitted.
  4. When entering into the Rental Agreement, the Company will require the Renter or Driver to provide emergency contact information such as a mobile phone number.
  5. When concluding the rental agreement, the Company may specify the payment method to the Renter, such as credit card or cash.
  6. If the Renter or Driver does not comply with the preceding 5 paragraphs, the Company may refuse to enter into the Rental Agreement and cancel the reservation. In this case, Article 4, Paragraph 5 shall apply to the handling of the reservation application fee, etc.
  7. (Note 1) The basic notice from the supervisory authority refers to 2. (10) and (11) of the Notice from the Director-General of the Road Transport Bureau of the Ministry of Land, Infrastructure, Transport and Tourism, "Basic Notice on Rental Cars" (Ji Tabi No. 138, June 13, 1995).

Article 7 (Refusal to rent)

  1. If any of the following items apply to the Renter or Driver, the Company may refuse to enter into the Rental Agreement and cancel the reservation.
    1. When you do not have a driver's license necessary to drive a rental car.
    2. When it is recognized that the person is under the influence of alcohol.
    3. When it is recognized that the person is showing symptoms of intoxication due to narcotics, stimulants, paint thinner, etc.
    4. When carrying a child under the age of 6 even though there is no child seat.
    5. When the person is deemed to be a member or affiliated with a designated crime group, an organization related to a designated crime group, or another anti-social organization.
    6. When a person uses violent acts or language against employees or other related parties of the Company in relation to transactions with the Company, or when such person makes demands that are beyond reasonable limits.
    7. When spreading false rumours or using fraudulent means or force to damage the Company's credibility or interfere with its business.
    8. When there is an act that violates the terms and conditions and detailed regulations.
    9. Any other case that the Company deems inappropriate.
  2. Notwithstanding the preceding paragraph, the Company may refuse to enter into the Rental Agreement and cancel the reservation in any of the following cases:
    1. When there is no rental car available to rent.
    2. When the Renter or Driver is carrying a child under the age of 6 but there is no child seat.
  3. In the event that the Company refuses to enter into a Rental Agreement based on the preceding two paragraphs, the treatment of the reservation deposit, etc. shall be governed by Article 4, Paragraphs 3 to 6.

Article 8 (Conclusion of Rental Agreement, etc.)

  1. The rental agreement will be concluded when the Renter signs the rental agreement and the Company delivers the rental vehicle (including accessories; the same applies below) to the Renter.
    In this case, the reservation deposit already received will be applied to part of the rental fee.
  2. The delivery under the preceding paragraph shall take place at the rental start date and time and at the rental location set out in Article 2.

Article 9 (Rental Fee)

  1. When the rental agreement is concluded, the Renter shall pay the Company the rental fee set forth in the following paragraph.
  2. The rental fee refers to the total amount of the following, and the Company will clearly indicate each amount or its reference point in the fee table.
    1. Basic fee
    2. Waiver compensation fee
    3. fuel cost
    4. Other fees
  3. The basic fee will be the fee notified to the Director of the Regional Transport Bureau or the Director of the Land Transport Office of the Okinawa General Bureau at the time of rental of the rental car.
  4. If the Company revises the rental fee after the reservation has been completed pursuant to Article 2, the Renter shall pay the lower of the fee applied at the time the reservation was completed or the fee at the time of rental.

Article 10 (Changes to Rental Conditions)

  1. If the Renter wishes to change the Rental Conditions stipulated in Article 6 after the conclusion of the Rental Agreement, he/she must obtain the consent of the Company.

Article 11 (Inspection and Maintenance, etc.)

  1. The Company will rent out vehicles that have undergone inspections and necessary maintenance as stipulated in Article 47-2 (daily inspection and maintenance) and Article 48 (periodic inspection and maintenance) of the Road Transport Vehicle Law.
  2. When renting a vehicle, the Renter or Driver shall inspect the exterior of the vehicle and its accessories based on a separately specified inspection sheet to ensure that the vehicle is not defective in maintenance, and that the vehicle meets the rental conditions.

Article 12 (Issuance and Carrying of Rental Certificate, etc.)

  1. When the Company hands over the rental vehicle, it will issue to the Renter a prescribed rental certificate containing the details specified by the Director of the Regional Transport Bureau and the Director of the Land Transport Office of the Okinawa General Bureau.
  2. The Renter or Driver must carry the Rental Certificate issued in accordance with the preceding paragraph while using the Rental Vehicle.
  3. If the Renter or Driver loses the rental certificate, he/she must notify the Company immediately.
  4. The Renter or Driver shall return the Rental Certificate to the Company when returning the Rental Car.

Chapter 4 Use

Article 13 (Renter's Management Responsibility)

  1. The Renter or Driver shall use and store the Rental Car with the care of a good manager from the time of receipt of the Rental Car until the time of returning it to the Company (hereinafter referred to as "during use").
  2. When using the Rental Car, the Renter or Driver shall comply with the laws, regulations, terms and conditions, detailed rules, instruction manuals, and other usage guidelines provided by the Company.

Article 14 (Daily Inspection and Maintenance)

  1. During the period of use, the Renter or Driver must carry out daily inspection and maintenance of the Rental Vehicle before use each day as stipulated in Article 47-2 (Daily Inspection and Maintenance) of the Road Transport Vehicle Act.

Article 15 (Prohibited acts)

  1. The Renter or Driver shall be prohibited from engaging in the following acts during the period of use:
    1. Using the rental car for automobile transportation business or similar purposes without obtaining approval from our company or obtaining permission under the Road Transportation Act.
    2. Using the Rental Vehicle for purposes other than those specified in Article 6 or having any person other than the driver drive the Rental Vehicle.
    3. Subleasing the rental vehicle, letting a third party use it, or using it as collateral, etc.
    4. Forging or altering the vehicle registration plate or vehicle number plate of a rental car, or modifying or refurbishing a rental car or otherwise altering its original state.
    5. Using the Rental Car for various tests or competitions (including those that the Company determines to be equivalent to competitions) or for towing or pushing other vehicles without the Company's consent.
    6. Using the rental car in violation of laws, regulations or public order and morals.
    7. Taking out liability insurance for the Rental Car without obtaining our consent.
    8. Taking a rental car outside of Japan.
    9. Engaging in any act that causes significant inconvenience to our company or other renters (including, but not limited to, leaving items inside the rental vehicle, smoking in a non-smoking vehicle, or damaging the rental vehicle).
    10. Engaging in any other act that violates the rental conditions or rental conditions of Article 6.

Article 16 (Illegal Parking)

  1. If the Renter or Driver parks the Rental Vehicle illegally as defined by the Road Traffic Act, he/she shall immediately appear at the police station with jurisdiction over the area where the illegal parking occurred (hereinafter referred to as the "Jurisdictional Police Station") and shall pay at his/her own responsibility and expense any fines etc. for illegal parking, as well as any associated costs for towing, storage, removal, etc. (hereinafter referred to as the "Violation Procedure").
  2. When the Company is notified by the police that a rental car has been illegally parked, the Company will contact the Renter or the Driver and instruct them to promptly move the Rental Car and to report to the police station with jurisdiction at the end of the rental period or by a time instructed by the Company to deal with the violation, and the Renter or the Driver will comply with this. If the Rental Car has been moved by the police, the Company may, at its discretion, collect the Rental Car from the police itself.
  3. After giving the instructions in the previous paragraph, the Company shall, at its discretion, confirm the status of the violation processing by the traffic violation notice, payment slip, receipt, etc., and if the violation has not been processed, the Company shall repeatedly give the instructions in the previous paragraph to the Renter or Driver until the violation is processed. Furthermore, if the Renter or Driver does not follow the instructions in the previous paragraph, the Company may cancel the rental contract without any notice or warning and immediately request the return of the rental car, and the Renter or Driver shall sign a document specified by the Company (hereinafter referred to as the "Acknowledgement Letter") acknowledging the fact of illegal parking and that they will appear at a police station, etc., and comply with legal measures as a violator.
  4. Notwithstanding the provisions regarding the handling of personal information stipulated in Article 39, the Renter or Driver shall, if the Company deems it necessary, provide necessary cooperation such as by submitting documents including personal information, such as the Declaration of Understanding and the Rental Certificate, to the police, and agree to submit documents such as the Letter of Explanation, Declaration of Understanding and the Rental Certificate to the Public Safety Commission as stipulated in Article 51-4, Paragraph 6 of the Road Traffic Act.
  5. If the Renter or the Driver does not process the violation by the time the Rental Car is returned, and if the Company bears the expenses required to search for the Renter or the Driver or the Rental Car (hereinafter referred to as "Search Expenses"), or if the Company bears the expenses required for the movement, storage, collection, etc. of the Vehicle (hereinafter referred to as "Vehicle Management Expenses"), the Renter shall pay to the Company the following expenses by the due date specified by the Company.
    1. Amount equivalent to neglect violation fine
    2. Parking violation penalty (together with the amount equivalent to the parking violation penalty in (1) above, hereinafter referred to as "parking violation penalty")
    3. Search costs and vehicle management costs
  6. If the Renter has paid the parking violation fine to the Company in accordance with the preceding paragraph and the parking violation fine is subsequently refunded to the Company as a result of the Renter paying the fine for the parking violation or being prosecuted or having the matter referred to a family court for trial, the Company shall return the parking violation fine to the Renter.

Article 17 (GPS Function)

  1. The Renter and the Driver agree that the Rental Car may be equipped with a Global Positioning System (hereinafter referred to as the "GPS Function"), that the current location and route of the Rental Car will be recorded in the system designated by the Company, and that the Company will use said recorded information for the purposes listed below.
    1. To ensure that the rental vehicle is returned to the designated location at the end of the rental agreement.
    2. To confirm the current location, etc. of the rental car in the cases specified in each item of Article 23, Paragraph 1, or when it is deemed necessary for the management of the rental car or the performance of the rental agreement, etc.
    3. To use for marketing analysis to improve the quality of products and services provided to Renters and Drivers, and to increase customer satisfaction, etc.
  2. The Renter and the Driver agree that the Company may disclose information recorded by the GPS function referred to in paragraph 1 to the extent necessary if required to do so by law, or if the Company receives a request or order for disclosure from a court, administrative agency or other public institution.

Article 18 (Dashcam)

  1. The Renter and the Driver agree that the Rental Car may be equipped with a drive recorder, that the driving conditions of the Renter and the Driver will be recorded, and that the Company will use said recorded information for the purposes listed below.
    1. To confirm the circumstances at the time of an accident in the event of an accident.
    2. To check the driving status of the renter and driver when it is deemed necessary for the management of the rental car or the performance of the rental agreement, etc.
    3. To use for marketing analysis to improve the quality of products and services provided to Renters and Drivers, and to increase customer satisfaction, etc.
  2. The Renter and the Driver agree that the Company may disclose the information recorded by the drive recorder referred to in Paragraph 1 to the extent necessary if required to do so by law, or if the Company receives a request or order for disclosure from a court, administrative agency or other public institution.

Chapter 5 Return

Article 19 (Renter's Responsibility for Return)

  1. The Renter shall return the Rental Car to the Company at the specified return location by the end of the rental period.
  2. If the Renter is unable to return the Rental Car within the rental period due to a natural disaster or other force majeure, he/she must immediately contact the Company and follow its instructions.

Article 20 (Confirmation of rental car, etc.)

  1. The Renter shall, in the presence of the Company, return the Rental Car in the same condition as when it was handed over, excluding deterioration or wear caused by normal use or damage caused by reasons beyond the control of the Renter or the Driver.
  2. When returning the Rental Car, the Renter must confirm that no belongings left behind by the Renter, driver or passengers are left inside the Rental Car.

Article 21 (Time of return of rental car, etc.)

  1. When the Renter extends the rental period pursuant to Article 10, he/she shall pay the rental fee corresponding to the changed rental period or the total of the rental fee before the change and the excess fee, whichever is lower.
  2. If the Renter returns the Vehicle after the rental period has expired without obtaining the consent of the Lessor under Article 10, the Renter shall pay, in addition to the fee set forth in the preceding paragraph, a penalty charge equal to twice the excess fee for the amount of the exceeded time.

Article 22 (Place of return of rental car, etc.)

  1. If the Renter returns the Rental Car to a location other than the designated return location without obtaining the Company's consent under Article 10, the Renter shall pay the transportation fee.

Article 23 (Measures to be taken when a rental car is not returned)

  1. If any of the following items apply to the Renter, the Company will take legal action, including filing criminal charges.
    1. When the User fails to comply with the Company's request for return despite the expiration of the rental period.
    2. When the whereabouts of the borrower are unknown or it is deemed that the vehicle will not be returned.
  2. In the event of any of the items in the preceding paragraph, the Renter shall pay to the Company all expenses incurred by the Company in searching for the Renter and recovering the Rental Vehicle.

Chapter 6 Measures to be taken in the event of breakdown, accident or theft

Article 24 (Breakdown of Rental Car)

  1. If the Renter or Driver discovers any abnormality or malfunction of the Rental Vehicle during use, he/she must immediately stop driving, contact the Company and follow the Company's instructions.

Article 25 (Accident)

  1. If an accident involving the Rental Car occurs during use, the Renter or the Driver must immediately discontinue driving and, regardless of the scale of the accident, take measures prescribed by law as well as the following measures:
    1. Immediately report the details of the accident to our company and follow our instructions.
    2. When repairs are made to the rental vehicle in accordance with the instructions in the preceding paragraph, the repairs must be made at our company or a workshop designated by our company, unless otherwise approved by our company.
    3. You will cooperate with our company and the insurance company contracted by our company in any investigations into the accident, and will promptly submit any documents requested by our company and the insurance company.
    4. When making a settlement or other agreement with the other party regarding the accident, you must obtain our company's consent in advance.
  2. In addition to the provisions of the preceding paragraph, the Renter or the Driver shall be responsible for handling and resolving any accidents at their own risk.
  3. The Company will provide advice to the Renter or the Driver regarding handling of the accident and will cooperate in resolving it.
  4. For the purpose of confirming the circumstances at the time of the accident, we will record the circumstances of any impact or sudden braking occurring to a vehicle equipped with a drive recorder.
  5. If necessary, the Company will take measures such as verifying the records set forth in the preceding paragraph.

Article 26 (Theft)

  1. If the rental vehicle is stolen or suffers other damage during use, the renter or driver shall take the following measures:
    1. Report the incident to the nearest police station immediately.
    2. Immediately report the details of the damage to our company and follow our instructions.
    3. You will cooperate with our company and the insurance company contracted by our company in any investigations into the theft or damage, and will promptly submit any documents requested by our company and the insurance company.

Article 27 (Termination of Rental Agreement due to Unavailability)

  1. If the rental vehicle becomes unusable during the rental period due to breakdown, accident, theft, or other reasons (hereinafter referred to as "breakdown, etc."), the rental agreement will be terminated.
  2. In the case of the preceding paragraph, the Renter shall bear the costs required for collection and repair of the Rental Vehicle, and the Company shall not refund any rental fee already received.
    However, this shall not apply if the malfunction, etc. is due to reasons specified in paragraph 3 or paragraph 5.
  3. If the breakdown or other problem is due to a defect or malfunction that existed before the rental or the rental car not conforming to the rental conditions, the Renter may be provided with a substitute rental car by the Company.
    The conditions for providing an alternative rental car shall be governed mutatis mutandis by Article 5, Paragraph 3.
  4. If the Renter does not accept the provision of a substitute rental car as described in the preceding paragraph, the Company shall refund the full rental fee already received. The same shall apply if the Company is unable to provide a substitute rental car.
  5. If the breakdown, etc. occurs for reasons that cannot be attributed to either the Renter, the Driver or the Company, the Company will return to the Renter the remaining amount obtained by deducting the rental fee for the period from the start of the rental to the end of the rental agreement from the rental fee already received.
  6. With the exception of the measures set forth in this Article, the Renter may not make any claims against the Company other than those set forth in this Article for damages arising from the inability to use the Rental Car.
    However, this does not apply when the malfunction or other problem is caused by our intentional or gross negligence.

Chapter 7 Compensation and Indemnity

Article 28 (Compensation and Business Compensation by the Renter)

  1. If the Renter or the driver causes damage to the Company's rental vehicle (including a rental vehicle rented by an agent pursuant to the provisions of Article 37) in relation to the use of the rental vehicle, the Renter shall compensate for such damage, except in cases where the damage is due to reasons beyond the control of the Renter or the driver.
  2. If the Renter is liable for damages under the preceding paragraph, damages caused by the Company being unable to use the rental vehicle due to an accident, theft, breakdown due to reasons attributable to the Renter or driver, or damage or odor to the rental vehicle shall be subject to the terms of the fee schedule, etc., and the Renter shall pay such damages.
  3. Notwithstanding the preceding paragraphs, with regard to damage caused by a disaster designated as a Disaster of Extreme Severity pursuant to Article 2 of the Act on Special Financial Assistance, etc. for Dealing with Disasters of Extreme Severity (Act No. 150 of 1962) (hereinafter referred to as a "Disaster of Extreme Severity"), the Renter or the Driver shall not be required to compensate for such damage to items related to the Rental Car that are lost, damaged or otherwise affected due to force majeure in an area designated as such a Disaster of Extreme Severity, except in cases where the Renter or the Driver is guilty of willful misconduct or gross negligence.

Article 29 (Insurance)

  1. When the Renter is liable for compensation based on the terms and conditions and detailed regulations, insurance payments will be made within the following limits in accordance with the non-life insurance contract concluded by the Company for the rental car.
    However, this insurance will not be paid if the reason for exemption from liability in the insurance policy applies.
    1. Bodily injury compensation: Unlimited per person
    2. Property damage compensation: Unlimited per accident (deductible amount: 50,000 yen)
    3. No vehicle compensation (full cost)
    4. Personal injury compensation: up to 50 million yen per person
  2. Any damage for which insurance money is not paid and any damage that exceeds the amount of insurance money paid pursuant to the provisions of the preceding paragraph shall be borne by the Renter or the Driver.
  3. When the Company has paid the damages to be borne by the Renter or the Driver as set forth in the preceding paragraph, the Renter or the Driver shall immediately reimburse the Company for the amount paid by the Company.
  4. Damages equivalent to the deductible amount of the insurance claim set forth in paragraph 1 shall be borne by the Company if the Renter has paid the liability exemption compensation fee to the Company in advance. However, if the liability exemption compensation fee has not been paid, the Renter shall be liable.
  5. The amount equivalent to the insurance premium for the non-life insurance contract specified in paragraph 1 shall be included in the rental fee.

Chapter 8 Cancellation

Article 30 (Cancellation of Rental Agreement)

  1. If the Renter violates the terms and conditions or detailed rules during the rental period, the Company may cancel the Rental Agreement without any notice or warning and immediately request the return of the Rental Vehicle.
    In this case, the Company shall return to the Renter the rental fee already received, if any, minus the rental fee for the period from the start of the rental to the cancellation and the amount of damages due to the contract cancellation.

Article 31 (Consent cancellation)

  1. The Renter may cancel the Rental Agreement with the consent of the Company, even during the rental period.
    In this case, the Company will return to the Renter the amount remaining after deducting the rental fee for the period from rental to return from the rental fee already received.
  2. When cancelling the contract as described in the preceding paragraph, the Renter shall pay the following cancellation fee to the Company:
    Cancellation fee = {(basic fee for the planned rental period) - (basic fee for the period from rental to return)} x 50%

Chapter 9 Miscellaneous Provisions

Article 32 (Offsetting)

  1. When the Company incurs monetary obligations to the Renter in accordance with the Terms and Conditions and Detailed Rules, the Company may offset such obligations at any time against monetary obligations owed by the Renter to the Company.

Article 33 (Consumption tax)

  1. The Renter shall pay to the Company any consumption tax (including local consumption tax) imposed on the transaction in accordance with the Terms and Conditions and Detailed Regulations.

Article 34 (Late Payment Charges)

  1. If the Renter or the Company fails to fulfill its monetary obligations under the Terms and Conditions and Detailed Rules, it shall pay to the other party late payment charges at an annual rate of 14.6%.

Article 35 (Rental Agent)

  1. In the case where another company rents a car on behalf of our company (such company is referred to as the "substitute rental company"), the word "our company" in the terms and conditions may be read as "substitute rental company". However, this does not include matters related to "Handling of personal information", Articles 11, 15, 24 to 26 (however, the contact information in the event of breakdown, accident, theft, etc. of the rental car shall be our company or the substitute rental company), and Article 37.

Article 36 (Governing Law, etc.)

  1. The governing law shall be Japanese law.

Article 37 (Posting of Terms and Conditions and Detailed Regulations)

  1. The Company reserves the right to revise the terms and conditions and detailed rules, or to separately establish detailed rules for the terms and conditions, after giving prior notice on its website or elsewhere.
  2. When we revise these terms and conditions and detailed rules, or establish separate detailed rules, we will post a notice in our stores and also include such revisions in brochures, price lists, and on our website that we publish.
    The same applies if you change this.

Article 38 (Jurisdictional Court)

  1. In the event of a dispute regarding the rights and obligations based on these terms and conditions and the detailed rules, the court with jurisdiction over our head office shall be the court of exclusive jurisdiction.

Article 39 (Handling of Personal Information)

  1. The Renter (including the person applying for a rental contract) and the Driver agree that the Company may use the Renter's and the Driver's personal information for the following purposes.

Supplementary Provisions
The terms and conditions will come into effect on December 1, 2023.

むんぶレンタカーの予約ボタン
むんぶレンタカーの予約ボタン
TOC